Property manager was great
Monique provided above and beyond friendly service.
- Gary F , Posted: 01/13/2021
Highly recommend! Easy communication with property manager, easy check-in, etc. Condo was clean, spacious, well-appointed. Good location. Enjoyed pool & hot tub.
- Susan H , Posted: 12/12/2020
Great location with an awesome view
The view was awesome, my wife and I really enjoyed the double shower!
- Phillip S , Posted: 12/11/2020
Amazing place! Great view, amazing customer service!
From Monique to the concierges....you will not be disappointed with your stay! I would recommend this place to everyone! It’s the little things, like the wine and little note welcoming us and wishing us a happy honeymoon...that you’re not going to get just anywhere!
- Amanda M , Posted: 10/16/2020
Beautiful view, comfy bed, cute condo
It had everything we needed, including kitchen appliances, giant walk in shower. But also, the gorgeous ocean view. We spent the extra cash for a view and were not disappointed. Just like it showed in the pictures. A nice touch also was labeling all the light switches. Quiet, clean, modern. Great communication with the property manager Monique also. Would recommend and go back.
- Jessica D , Posted: 09/15/2020
Great place for families with kids
Great experience and property manager was always ready to help us with anything we might need.
- Gustavo G , Posted: 09/01/2020
Our week at Shng-ri-la
Great property, great location. Beautiful view. Would definitely recommend this property to friends and family and we’ll be booking this property on any return trips.
- T W , Posted: 08/25/2020
Shang Ri La was perfect for our stay in Key West. Views from the balcony are better than the pictures show, it's 5 minutes from everywhere, had a great experience with Last Key as managers, and the place was in great condition with everything we needed. Would definitely recommend.
- Brendan C , Posted: 08/05/2020
30th birthday bash
We stayed at Shang-Ri-La for mine and my best friends 30th birthday. The condo was exactly as pictured. It was very clean and well maintained. It has everything you could possibly need for an island get away. The view from the balcony is priceless. The pool and beach area are perfect. Walking distance to the public beach next door. Close enough to historic district and restaurants! Monique was wonderful to work with. Very responsive and professional. We cannot wait to go back!
- Heidi S , Posted: 08/04/2020
Enjoyed our stay
Had good experience!
- Arthur H , Posted: 07/23/2020
Had a great time and will book again!!!
It was very clean and close to everything! Quiet area!
- Patti K , Posted: 07/20/2020
Very nice property. Would recommend to anyone traveling to Key West.
- Curt P , Posted: 07/01/2020
Better than expected
Shang-ri-la was better than any of us expected. The staff at Last Key was helpful and always reachable. The condo was clean and had all that we needed.
- Timothy C , Posted: 06/23/2020
This place literally has it ALL-just bring your shampoo! Our contact Monique from Last Key was the most helpful person!! Beautiful warm pool, great location next to big beach, minutes from downtown- it’s the perfect getaway vacation spot! Can’t wait to return.
- Pam B , Posted: 06/19/2020
Great time in Key West
We had an excellent rental experience with Monique at Shang Ri La. Last Key provides a complimentary concierge service that allows you to book your tours and experiences in advance.
- Mary C , Posted: 04/27/2020
A piece of paradise!
Gorgeous waterfront condo lives up to expectations - and goes beyond! Photos of listing accurately reflect the beauty, brightness, and cleanliness of the space. Condo had all the needed amenities, and communication with the property manager was very positive. She made sure our stay was comfortable and we had everything we needed. Beautiful pool/hot tub and close, easy access to the ocean. We’d rent here again in a heartbeat!
- Michelle L , Posted: 04/22/2020
Excellent choice of stay in Key West
We were so happy with our stay at the Shang Ri-La at the Beach! The condo was perfect for our two couple adult trip and had everything you needed, including laundry detergents, soaps, coffee, spices, etc. Monique did an amazing job from meeting us upon arrival to texting to give recommendations for restaurants. We really enjoyed our stay and will definitely ask for this place again in the future. Thank you for a great rental in an excellent location! Our views were amazing!
- Todd B , Posted: 04/16/2020
Last Key realty and Monique were wonderful. They contacted me immediately to finalize plans and stayed in touch through out the entire process and stay. Property was exactly as advertised. Clean and perfect for our stay. We will be going back- Jake , Posted: 02/21/2020
Another nice stay in Key West!
- Kerry F , Posted: 11/29/2019
This condo was perfect for us
Monique provided great support during our visit and the complimentary concierge service set up some great activities for us. We will be using Last Key Realty for our next visit to Key West.
- Dana W , Posted: 10/18/2019
Very friendly staff, perfect location, clean/nicely decorated condo.
- Olivia W , Posted: 10/10/2019
1st Class Operation
Went to Key West via Key West Express Boat for Labor Day Wkend. Stayed at a condo called Shang-ri-la. The unit looked exactly like the pics on the website - Just Beautiful. Worked with Last Key Realty, Monique Murphy, and she did a fabulous job. From the very start stayed in touch with us. She was very professional, efficient, helpful and very friendly. She certainly made our trip that much better. The owners of that unit did an amazing job with the décor. The pool, jacuzzi and tropical grounds was awesome. The only bad part of our trip was it was cut in half due to the impending weather from Hurricane Dorian forcing the port to have the boat go back 2 days early. Alex O'Donnell at Last Key has been most helpful in any paperwork/info we may need for the trip interruption. We plan to go back and again and finish what we started. Will definitely use Last Key Realty in the future.
- Vicki G , Posted: 09/18/2019
We had an amazing experience! The condo itself, exceeded our expectations and the communication through Monique and Last Key Realty was fantastic! Monique personalized our experience and was very attentive to any questions we had. The condo had everything we needed and was a great location with fabulous views. Our girls trip was super successful, relaxing and exactly what we needed. We hated to leave and will totally be back. We loved it!
- Gwen W , Posted: 08/01/2019
From when Monique with Last Key met us at check-in to when she met us at check-out it was a great experience. We had a small issue with the Wi-Fi which was handled promptly and professionally. Kitchen was very nicely equipped also. We will definitely come back.
- Edward C , Posted: 07/25/2019
Thank you for everything!
The condo was very clean and larger than I expected. Great balcony overlooking the ocean. Our host Monique was very friendly and helpful with everything we needed. Would definitely consider staying at another Last Key Airbnb again.
- Scott M , Posted: 06/26/2019
Really nice place to stay
I have nothing but good to say about the condo and the management company. The condo was better than you can see from the photos and was without a doubt the best VRBO/HomeAway I have rented. The unit was very well decorated, comfortable, stocked and organized like no other. Monique was on site to greet us, and left us a very nice welcome culinary treat. Last Key was a pleasure to work with. While any honest review will include negatives, the only one we had was beyond the control of the company...hydrogen sulfide. We did pick a time that the ocean decided to inundate us with the infamous Key West odor, but that is just part of being on Smathers Beach. Was not a problem inside the condo. Overall, very pleased.- Paul P , Posted: 06/12/2019
My husband and I stayed at Shang-Ri-La for 4 nights. The place is beautiful. It was also very clean which is extremely important to me. We loved the privacy on the balcony. We would sit out there every morning and have our coffee. This place has all the conveniences of home. It is also close to everything; just a short drive. Also a shout out to Rodney for an easy booking process and to Monique for everything else. She was awesome! We loved the pie she left for us! Just one comment, we think the living room furniture could me more comfortable. The bed was very comfortable though, we both slept great!- Anonymous U , Posted: 05/24/2019
We spent 3 amazing nights at Shang Ri La and will definitely return
No need to look anywhere else since Last Key won me over completely. I've already sent recommendations on the property and Last Key Realty to friends and colleagues, I was so impressed with EVERYTHING! The property was in great condition, had literally any and everything we needed to enjoy our time, and we were so fortunate to have Monique Griffin help us throughout our stay, and she even took the time to have awesome birthday treats waiting for us (I think I mentioned it was the end of a birthday trip for me ONCE and she was all over it!). The concierge service is awesome and helped us book some adventures on the island--can't say enough great things about it!- Erin M , Posted: 04/17/2019
Truly a special property--from the greeting by Monique Griffin to the gorgeous afternoons at the pool to sunset walks on the beach...everything was PERFECT. The property is every bit as beautiful as the images, even better in person! (our stay was 4/6-4/9)- Anonymous U , Posted: 04/12/2019
First Time in Keys
We have rented in FLA, but never in Keys or with Last Key. Our family enjoyed the rental and the experience. Monique from Last Key was great. She made sure we were welcomed and took time to ensure a smooth start- she was super helpful. The unit is very nice, roomy and well appointed. The pool area and location were very good for us. We loved being able to go out on the balcony at various times to enjoy the beautiful views. Our trip was excellent!- Anonymous U , Posted: 03/17/2019
I would absolutely stay here again!
Stayed in Last Key's "Shang-Ri-La" property 2/8 through 2/14 to celebrate my 50th birthday with a couple of friends from Germany. I've stayed in many vacation condos before, but "Shang-Ri-La" is BY FAR the best equipped and stocked and best managed I've ever been to. It literally has everything. The sunset view from the terrace is spectacular! The building's pool is large and heated. The beach is a few steps across the street. The concierge service is fast and easy to use. Last Key Realty's service is impeccable. Monique Griffin is any vacationer's dream to work with: she's welcoming, warm & friendly, and incredibly attentive! I had a balloon, a bottle of prosecco and the BEST key lime birthday pie waiting for me upon arrival! Communicating with her was fast and easy, and she will have a solution for any potential problem before you know you even have one.- Petra O , Posted: 03/06/2019
Great location; nice amenities
Moinque with Last Resort was terrific with pre-arrival communication. She was there to meet us upon arrival and provided some excellent information about the condo as well as some great referrals to use during our stay. The condo was very clean, well appointed, and comfortable. Rent with confidence!- GKW , Posted: 02/20/2019
Hope to visit again soon!
We stayed at Shang-Ri-La at 1800 Atlantic Avenue, and it was a beautiful condo in a great location! Monique with Last Key Realty was a great host! We have absolutely no complaints about our month-long stay!- Tawni D , Posted: 02/06/2019
We had a great post-Thanksgiving stay at Shang-Ri-La. Monique was friendly, helpful, and quick to respond to any requests. We wished there were two lounge chairs in the balcony (as shown in the picture) but everything else was as described and lovely. Location was quiet, but close enough to the action. We actually preferred being walking distance to the beach rather than Duval. Pool amenities were nice as well.- Amanda H , Posted: 12/18/2018
Last Key Realty, through its’ agent Monique, sets a standard by which all rental management companies should operate. They set the bar for the five star rating. All communications, their automated and personal follow up messages and personal interactions were exemplary. The property was exactly as advertised, it was complete with an abundance of supplies. We were greeted with a text welcoming us - we arrived on the Key West Express from Fort Myers. Monique met us at the door and offered to get us a baggage cart rather than pointing out that there WERE baggage carts. She had a Key Lime pie waiting as a welcoming gift along with a bottle of champagne. I could go on and on but let me say the only complaint we could register was the suggestion that the maintenance man spray some WD40 on a squeaking bathroom door. If you’re thinking of renting here, do it. You’ll be very happy.- Joe G , Posted: 12/18/2018
This property sets the standard for all rentals to follow
This property sets the standard for a five star experience.- Joe G , Posted: 12/18/2018
Lovely condo, well appointed, beautiful grounds, great pool and fitness center.- Paul B , Posted: 11/30/2018
Beautiful location and condo! We will definitely be back!
Clean, lovely decor, and great location. The view was amazing. Highly recommend! Worth it!- Christine B , Posted: 11/30/2018
Wonderful experience from start of reservation to final moments of trip. Highly recommend!- Anonymous B , Posted: 11/30/2018
Very nice condo
Kitchen had everything and the condo was very clean.- Josh W , Posted: 11/06/2018
Excellent Labor Day weekend
Absolutely great experience, easy check in and attentive security. Nicely appointed condo and quiet.- Aaron W , Posted: 09/17/2018
The unit exceeded my expectations in every way
This unit has was clean and came with a kitchen that was loaded with anything you would need on your stay. I was particularly impressed with the security of the complex a well. Will definitely be back.- Pete D , Posted: 08/08/2018
Shang Ri La and Last Key were great
It was quiet but close to all the happenings. Great pool and views of the water. Enjoy the comfort and home away from away feel. It had everything we needed. And Steve our host was Amazing!- Tracie K , Posted: 07/17/2018
Impromptu trip with friends. The Condo was exactly as described. Steve and team at the best at what they do. Book in confidence and know that you’ll get more than you expect.- Tony T from Chapel Hill , Posted: 06/29/2018
The condo was lovely and had great amenities with the pool, work out area and tennis courts. There is not direct beach access but it’s not far. Steve was wonderful and so accommodating, he made sure we had the best time!- LeeAnne F , Posted: 06/20/2018
Our host, Steve, was amazing!- Dawn P , Posted: 06/14/2018
4 days at Shang Ri La
The Concierge service was convenient and easy- we had no trouble setting up our bike and kayak rentals. The view from the balcony was beautiful with an amazing sunset and ocean view. Quick Uber ride into downtown Key West. Would recommend to families looking for a relaxing vacation site!- Kristin D , Posted: 05/15/2018
Beautiful, convenient and super clean
Shang-ri-la is a very nice condo. It was very clean upon our arrival and having a washer and dryer available was a big plus! Shannon was AWESOME!!! She was very helpful and pleasant. We enjoyed working and talking with her. Would highly recommend staying in Shang-ri-la.- Karen O , Posted: 07/21/2017
Awesome space and warm reception!
We were so happy to work with Shannon and her team at Last Key Realty. She made us feel so welcome for the week and met us at the condo to make sure we were comfortable before our stay. The condo itself is very beautiful. Everything was in good condition, laid out well, and easy to use. I would definitely stay here again. It is actually more beautiful than the photos. Thank you Shannon!- Kat R , Posted: 05/15/2017
This condo was the perfect fit for my family of 4. There was plenty of room to spread out. Two bedrooms and two bathrooms, fully supplied kitchen, sitting area, dining area and a large balcony. The ac worked great. The washer and dryer worked well. There were plenty of towels and pool/beach towels. The grounds were beautiful and well maintained. The pool was very large and there are two reserved lap lanes where I swam laps each day. The tennis courts were in great shape, 2 hard and one clay, where my husband and daughter played each day. The tennis pro provided clinics and private lessons which we took advantage of each day. The location is quiet and safe with gated under building parking. The location is about a mile from Duval, so we rented bikes and used them everyday to navigate the island. Shannon was friendly and very helpful. She checked up on us several times during our stay and made us feel very well taken care of during our vacation. I would definitely book this again. I feel that it was a good value for all the extras that were provided. The pictures are very accurate. The view was dreamy! We are missing Key West and talking about next Spring Break already!- Ann V , Posted: 04/10/2017
Our family enjoyed the stay. The place was very clean, the accommodations were great, and the grounds are very nice.- Susan S , Posted: 04/03/2017
Great time in Key West
We had a great time in Key West and at Shang-Ri-La. Really good location and nice and peaceful with a great ocean view. Shannon was easily accessible anytime we needed anything.- I B , Posted: 03/21/2017
Very nice, clean, well-appointed condo
Very nicely renovated unit. Location and view were great! Condo grounds and pool were very nice. Shannon, the rental agent, was very helpful, and quickly remedied the one problem we had- she came right out on a Sunday morning. Highly recommended.- Stefanie L , Posted: 03/09/2017
You won't be disappointed!
This condo is nothing short of amazing! It is exactly as the pictures describe it. The views are even better in person than the pictures as well! We recently stayed here for our wedding/honeymoon and loved every minute. Last Key Rental does an amazing job cleaning and giving you absolutely everything that you would need. It's quiet. The pool and hot tub are awesome. You are a bit far from down town so you would need to rent bikes, a car, taxi etc. It is not within walking distance. The full kitchen is key and the huge walk in shower in the master makes this feel like you're at a fancy resort. Rent this. You won't be disappointed!- Maura L , Posted: 03/01/2017
An awesome stay in Key West at Shang-ri-la @ The Beach
Shang-ri-la was everything we had hoped for AND MORE! A very well appointed condo in every way. The kitchen has everything you could possibly need for snacking or a gourmet meal. We enjoyed watching the birds and seeing all of the boats on the water every morning as we ate breakfast on the balcony. TV's were very nice for watching the Super Bowl. We enjoyed the pool and hot tub everyday. Late afternoon on the balcony is perfect for watching the beautiful sunsets that are so breathtaking in Key West. Shannon met us at the gate upon arrival and came by to bid us farewell and safe travels upon departure. No worries if you need anything, Shannon communicated with us several times during our visit and offered great info on sites to see, restaurants and bars. Having never been to Key West, we were delighted with our choice of Shang-ri-la and are already planning a return trip in the not too distant future. Shannon and Last Key are definitely top notch!!- Anonymous , Posted: 02/28/2017
Beautiful home with a great view
Loved the home, loved working with Shannon and Mandy, they both helped make our trip a success.- Dale and Donna , Posted: 02/22/2017
Awesome!!!!! Exceeded expectations!!
The condo exceeded our expectations!! Condo had everything we could want. Views were amazing !! Location to everything was perfect. Working with Staff at Last Key was great. Shannon took her time and made sure we had everything we needed for a perfect stay !!! This was our first stay but definitely not our last!!! Teri Abner- Teri A , Posted: 12/19/2016
Very good location, property was amazing along with Shannon who took care of us during our trip. Definitely recommend- Travis V , Posted: 12/16/2016
Beautiful views, well equipped, great pool.
Couldn't have asked for a nicer place! I highly recommend !- Curt C , Posted: 09/30/2016
Awesome! Awesome! Property and Vacation
From the day I made the reservation through check-out, we received five-star service and communication from Shannon and her team. This is one of the best vacations that I've been on and this property was a big part of it. Everything was in immaculate condition. We will absolutely be staying at this property again. Again, the communication and service was outstanding. Thank you Shannon and team!!!
- Allen H , Posted: 07/25/2016
Our family of 4 stayed at Shang-Ri-La for the 4th of July holiday. This unit is beautifully decorated and has all the amenities you could possibly need. The location is right on the ocean with amazing views. The grounds and pool area were beautifully landscaped and very well maintained. I really liked the security the building offered us. The local management company made every effort to help us too! Thanks again Last Key Realty.
Key West has so much to do, but I recommend renting a moped or bicycles. Parking is limited around Duval Street. Caroline's was a great place to eat too.
I would definitely stay here again, and I would also recommend Shang-Ri-La to a friend. I always read reviews, but I hardly every write one. But this place is exceptional!
- Leanne D , Posted: 07/25/2016
Q: What is your cancellation policy?- Lynne A. Posted: 11/20/2016A:
Your initial deposit is refundable less a $250 cancellation fee and any applicable credit card merchant fees as long as you notify us of cancelation in writing outside of the final payment deadline (60 days from check in for rentals less than one month in length; 90 days from check in for rentals one month or more in length.) Inside of your final balance deadline, your payments are non-refundable unless you have taken out a trip insurance policy, which we will quote you for upon initial reservation. Trip insurance generally costs about 7.6% of the rental total. Inquire with us for details.
Q: is there an elevator?- Paula R. Posted: 03/14/2017A:
Yes, there are multiple elevators in this condo building.